Privacy Policy

This Privacy Policy describes how Flowctrl ("we", "our", or "us") collects, uses, and handles information when you use the Elite Bundle Builder Shopify application (the "App"). By installing or using the App, you agree to the practices described in this policy.

When you install and use the App, we collect the following information through the Shopify API:

We only collect data that is necessary to provide the App's core functionality. We do not collect payment card details or financial information.

We use the information we collect for the following purposes:

• To operate, maintain, and provide the features of the App
• To process and display bundle orders correctly in your Shopify admin
• To sync inventory and SKU data accurately across your store
• To provide customer support and respond to your enquiries
• To improve the App's performance, features, and user experience
• To comply with applicable legal obligations

We do not sell, rent, or share your data or your customers' data with any third parties for marketing or advertising purposes.

We may disclose information only in the following limited circumstances:

• If required by law, regulation, legal process, or governmental authority
• To protect the rights, property, or safety of our company, merchants, or others
• In connection with a merger, acquisition, or sale of assets, where the receiving party agrees to honour this Privacy Policy

We are based in India and your data may be stored and processed on servers located in India or in other jurisdictions where our hosting infrastructure operates. We implement industry-standard technical and organisational measures to protect the data we hold against unauthorised access, loss, or misuse.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain merchant and customer data for as long as your store has the App installed and for a reasonable period thereafter to fulfil legal obligations or resolve disputes. When you uninstall the App, you may request deletion of your data by contacting us at the email address below.

The App operates within the Shopify platform. Shopify independently collects and processes data about merchants and their customers. Please refer to Shopify's Privacy Policy at https://www.shopify.com/legal/privacy for information about how Shopify handles your data.

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict our processing of your data

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within a reasonable timeframe.

The App is intended for use by merchants operating Shopify stores and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. When we make material changes, we will update the 'Last updated' date at the top of this document. We encourage you to review this policy periodically. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: